Managed services
Our approach to IT managed services blends people, processes and technology. First, we listen carefully to our customers’ precise challenges. Then, we use our creativity and technological expertise to design an appropriate and effective response.
Many of our customers face high upfront investment costs to implement new services mandated by regulatory changes. We help to overcome this. A pertinent current example is our fully compliant, cost-effective Solvency II data management solution.
Our services include:
- IT Development:
- Business and requirement analysis
- Interface and customisation build and testing
- Application enhancements and migration
- Web services design, development, testing and deployment
- Integration, testing and data migration
- Managed Service support based on a comprehensive service agreement:
- System management and monitoring
- Application updates and patches
- Capacity and availability management
- Disaster recovery testing
- System health checks
- Security
- Operational change and problem management under ITIL framework
We can work equally effectively across many industries and sectors, grouping services together and providing platforms which allow consumption-based services with full management. We work with independent software vendors and partners, as well as our own products.
