Claims services

Elective claims services

Xchanging is a leader in the provision of integrated customer solutions and services to the global insurance industry. Our expertise in claims management is a key part of this capability.

With this background to recommend us, we are now partners in transition for London claims professionals as they adjust to the new realities created by the Lloyd’s Claims Transformation Process (“CTP”).

Lloyd’s Managing Agents are having to change the way they work. Leads – and Seconds – now have new obligations to the following market. Performing all these post-CTP responsibilities may not fit with a Managing Agent’s business model – and this is where Xchanging can help. By modelling resource needs, we allow Managing Agents to quickly identify any inconsistency between the roles they are now required to perform and those they want to perform within their operating model.

We can then provide support with a full or bespoke elective claims services as well as dealing with many administrative tasks.

In short, in this new world of choice, we are confident that we can continue to add value for our customers and help them achieve a well-planned and well-executed CTP transition.