Around the globe, insurance is an increasingly complicated and highly regulated sector. We can harness this complexity for you allowing you to focus on your core business.
We do that by releasing you from the processes and technologies that may be peripheral to your vision and mission but essential to your day-to-day operation, giving you time and space to focus on activities that add value to your organization.
For you, that might mean trusting us to deliver a refreshingly simple end-to-end policy and claims administration service, broadly-based broking services, far-reaching innovation or exceptional customer service.
Whatever your specific insurance market needs are, you can choose us with confidence.
Our Insurance Services Offerings:
Xchanging provides comprehensive policy administration services in a wide range of insurance classes.
With years of in-depth experience gained from supporting the London market, we are experts in mastering complexity and delivering refreshingly simple end-to-end solutions that save our customers both time and money. By removing this processing burden and establishing a solid platform, we give customers the freedom to focus on tasks that create value for their organizations e.g. management, strategy, underwriting, actuarial activity and pricing. This is true whether we are serving Lloyd’s syndicates and managing agents, syndicate service companies, London Bureau companies, or international property and casualty insurers. h the identification of the reasons why.
Click here for more information about our Policy Administration
Elective claims services
Xchanging is a leader in the provision of integrated customer solutions and services to the global insurance industry. Our expertise in claims management is a key part of this capability.
With this background to recommend us, we are now partners in transition for London claims professionals as they adjust to the new realities created by the Lloyd’s Claims Transformation Process (“CTP”).
Lloyd’s Managing Agents have to change the way they work. Leads –and Seconds– now have new obligations to the following market. Performing these post-CTP responsibilities may not fit with a Managing Agent’s business model; this is where Xchanging can help. By modeling resource needs, we allow Managing Agents to quickly identify any inconsistency between the roles they are required to perform and those they want to perform within their operating model.
We can then provide support with full or bespoke elective claims services as well as dealing with many administrative tasks.
In short, in this new world of choice, we are confident that we can continue to add value for our customers and help them achieve a well-planned and well-executed CTP transition.
- We offer MODULARITY and FLEXIBILITY
- We offer direct LINKAGE to TECHNICAL PROCESSING
- We offer direct LINKAGE to MARKET SYSTEMS
- We are an established Lloyd's service provider authorized to work in the claims outsourcing space for Managing Agents.
…for CTP challenges?
Xchanging’s Binder 360 Services streamline the binder process, significantly reducing the associated frictional costs and providing you with the opportunity to make more informed decisions to drive your binder businesses forward.
Whilst many of the issues faced by the binder community are shared, the available binder management solutions are currently being procured on an individual basis. Binder 360 Services address these issues by providing a market platform and a centralized service.
Innovation in workers' compensation
Xchanging has an impressive track record of innovation and reliable service delivery in workers’ compensation.
By providing the right services at the right time, Xchanging gives injured workers the confidence that they are being well cared for. In turn, this gives employers the confidence that they comply with legal and regulatory obligations.
Our comprehensive services include:
- Policy and Premium management: we provide a single point of contact for premium issues and premium projections.
- Claims Management: our total service helps effectively manage claims, support injured workers and assist their return to work.
- Risk Management: we provide practical advice and assistance to create safer workplaces and support employer risk management initiatives.
- Training: we deliver training programs with a focus on risk management and effective claims management.
Our broking services drive cost out of the customer’s business, improving operational efficiency and delivering better experiences for end-clients. With proven processing capability and a broad range of broking expertise, we’re ready to migrate and integrate data, cut costs and centralize multiple offices for you.
Our services cover both technical processing and technical accounting, incorporating the following activities:
- Premium processing
- Claims processing
- Claims broking
- Proportional treaty processing
- Credit control
- Reconciliation and allocation
- Banking and compliance
- Project activity