In a changing world the way we use software and technology is always changing. Xchanging doesn’t design application software for a specific function once and for all. We know that the function will need to change over time. Xchanging 'grows' software with the inherent ability to adapt to its changing environment. By changing the emphasis from designing software to sustaining software, we reduce the risk to business of unexpected change.
Xchanging is a leading provider of project based technology consulting and professional services. We customize software, we write the code, we maintain the applications. Our Application Services extend from the management and maintenance of existing software installations, through the migration of complex legacy systems, to the creation and installation of personalized application products.
We simplify operations and processes to speed delivery and help customers remain competitive in their markets. We offer flexible engagement terms and apply cost-efficient models such as SaaS and BPaaS to reduce costs.
In large, complex and competitive application landscapes, Xchanging excels. In the insurance sector alone, we have delivered multi-national implementations of the market leading Xuber insurance software for 130 customers across 40 countries.
Life is Changing
Our reliance on technology, and software applications in particular, is increasing faster than ever; not just because technology is always changing, but because our lives are constantly changing. Xchanging provides Application Services to businesses from the smallest companies using a single software system, to the largest organizations using hundreds of systems across the enterprise. We understand the importance of effectively supporting the changing lives of our customers.
In its simplest form, every application for every business is required to perform one of 4 actions: 'Add', 'Amend', 'Delete', or, 'Maintain'. Create something new, change something that exists, dispose of something that no longer has value, or keep something running smoothly between the first and third stages. It’s as true in business as it is in life; we’re born, we live, we pass, we require maintenance in-between.
Xchanging provides Application Services across that entire product lifecycle. We develop and deploy new solutions, we update, test and amend applications, we manage end-of-life replacement and migration.
We like to keep things simple, because life and technology are complicated enough.
Within each stage of the product lifecycle there are costs and risks attached to the delivery. At Xchanging we reduce both. Our deep sector expertise enables us to maintain the highest possible quality standards, and enables our customers to transform business practices and achieve their wider business objectives.
By applying rigorous quality processes at each stage of application development, we improve the entire product lifecycle. By improving standards at the creation stage, we reduce errors or defects and thereby reduce regression testing. By ensuring high quality deployments, we extend the life of products, making changes, updates and maintenance easier and faster throughout that lifecycle. By maintaining those standards over time, we increase the customer time to market. And if we increase time to market, we can reduce costs; not by cutting corners, but by improving the total application services delivery.
We help by making life easier for our customers. We reduce the risk to their businesses, and we reduce the cost to their businesses, we improve the quality of their businesses.
Xchanging enables business transformation across three categories of application services. We build personalized application software for customers, we support the existing application infrastructure within businesses and we provide an outsourced product development solution for platform applications with multi-users of the same instance of software.
We apply our proprietary 6-Stage Product Development Framework to application services across the product lifecycle; proven end-to-end in the Insurance sector with the market-leading Xuber Insurance Software and in other vertical markets worldwide including Mobile Banking, Stock Brokerage, Banking and Logistics.
We provide end-to-end Test Lifecycle Management services; with proven IP that reduces testing costs through automation by 25% over three years. We deliver up to 85% test coverage and we have been able to increase testing automation by 90%.
Mission Critical Applications Management is what we live for. We are able to maintain high availability applications to 99.5%. While our competitors typically insist on year-on-year price increases for service provision, Xchanging delivers a proven reduction in cost per customer issue of 10% over 3 years, improving productivity by 5% year-on-year.
The National Outsourcing Association (N.O.A.), the center of excellence for outsourcing, has awarded Xchanging ‘Best Outsource Project 2013’ for our work with the global market leader in the logistics industry, DHL.
Change is a continuous process without beginning or end. If it's not one thing, it's another. For Xchanging, change is not something you create, it’s something you embrace. In developing and growing our business, we have embraced all aspects of technology to provide our customers with a single, simplified solution to their entire IT requirement.
As well as specific solutions to individual markets, we deliver a wide range of services across all markets. We employ a dedicated staff of industry thought-leaders to provide Professional Services and Consultancy advice. We provide deep insight to customers and enable effective business decision making with our proprietary Data Analytics software. We deliver Network and Infrastructure Managed Services from our secure data center facilities to ensure global connectivity 24/7/365.
By providing an integrated technology solution, our customers benefit from a simplified, single vendor relationship that not only provides peace of mind, but achieves increased cost savings at every service touch-point.
In every aspect of technology, Xchanging is trusted to enable complex change for complex businesses all over the world.