News
Xchanging UK creates single Insurance business
23 May 2011
LONDON, 23 May 2011 – Xchanging (LSE: XCH), the business process outsourcing company, today announces the reorganisation of its UK insurance businesses. The UK Insurance business will combine Xchanging Broking Services (XBS), Xchanging Ins-sure Services (XIS) and Xchanging Claims Services (XCS) into a single unit. This unit will be called the Xchanging Insurance Sector, with Max Pell as the Managing Director.
The move follows the group-wide review, as announced in the 1 March Preliminary Results statement, looking at initiatives that will create opportunities to improve customer experience. Combining the UK insurance businesses into a single entity will drive synergies and efficiencies from shared functions, whilst ensuring that any potential conflicts are appropriately managed. In addition, a single insurance business will remove complexity and duplication while reinforcing the relationship to the other Xchanging businesses. This will in turn be leveraged to deliver maximum benefit to our customers.
Paddy Byrne, Executive Director – UK Region said: "We recognise that with the commercial insurance market facing the largest number of claims for many years, our customers are looking for improved service and efficiencies. The combination of our UK insurance businesses will allow us to be more agile in our response to customer and market requirements and enable us to identify opportunities and implement solutions over the entire insurance lifecycle".
For further information, please contact:
Xchanging Group PR
Meeta Thareja
Tel: +44 (0)20 7780 5374
meeta.thareja@xchanging.com
Xchanging UK
Tim Hymans
Tel: +44 (0)20 780 5137
tim.hymans@xchanging.com
About Xchanging
Xchanging is a global business processer, with 8,500 people serving customers in 43 countries. We provide business processing services which are applicable across industries, such as procurement, human resources and technology, as well as industry-specific offerings for insurers and financial services companies.
We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers' needs. Our service quality is reflected in the industry awards and world-class certifications we receive.