Corporate profile

Xchanging is a business process and technology services provider and integrator. Listed on the London Stock Exchange (LSE:XCH), we have over 7,500 employees in ten countries, providing services to customers in 48 countries.

We specialise in Insurance, Financial Services, Technology and Procurement, with processing skills and capabilities applicable to other vertical industry and market sectors.

In Insurance, we provide integrated services to the global insurance industry. Our core expertise lies in claims services, broking services and policy administration across all classes of insurance. Our process teams have deep experience, working with the London Insurance market, delivering end-to-end solutions that save our customers time and money.

Xchanging has three key areas of expertise in Financial Services – securities processing, investment account administration and fund administration. We have the skills and technological know-how to offer our customer complete back office solutions.

In Technology, we offer software products, enterprise solutions including network managed services, and consultancy services. We also offer IT Outsourcing services for complete technology needs, whether of a department, a business unit or an entire organisation.

In Procurement, we manage annual indirect spend of over £4 billion on behalf of large corporations across a range of industries globally. Xchanging offers a complete suite of procure-to-pay services. Our trading specialists manage over 100 category streams of indirect procurement on behalf of our customers. We help maximise the value our customers receive from the money they spend and simplify the administration involved in the purchasing process.

Supporting all areas of our business is a strong Offshore Services capability. This allows us to maximise the benefits of aggregating processes and to deliver economies of scale back to our customers. It also enables us to take advantage of time zone differences. Our key offshore centres are located in India, Malaysia and Singapore.

Our aim is to improve the performance of our customers’ operational processes. To achieve this, we put technology at the heart of everything we do. This means secure, reliable and efficient business processing, allowing our customers more time to focus on their core business.

In these business relationships, we are not merely suppliers or consultants. We are partners.