Xchanging is a provider of technology-enabled business processing, technology and procurement services internationally to customers across many industry sectors. Listed on the London Stock Exchange (LSE:XCH) we have over 7,200 employees in 10 countries, providing services to customers in 48 countries.
We specialise in bringing deep domain expertise and technology-enablement to complex business processing. By deploying technology and innovation, we perform our customers’ non-core and back office functions better, faster and more cost-effectively, in ways that allow our customers to focus on their strategic activities, and that add value to their businesses.
We enable customers to unlock value in their businesses by carrying out business processes on their behalf. Our approach is to combine innovative technology with best-in-class process excellence methodologies to address customers’ complex back and middle office needs. Offering a flexible base of on, near and offshore centres, we work across a wide range of industries building on our domain strengths – particularly in insurance.
Commercially relevant innovation continues to drive our technology operation. This has delivered tangible successes in the past year, with significant investment making possible the launch and enhancement of new products such as the Xuber suite of insurance software, Netsett and X-presso.
Our Procurement business is a global leader in its field. The acquisition of eSourcing specialist MarketMaker4 in September 2013 reinforced this, extending our offering and developing our presence in the US market. Technology will form a strong part of our proposition here as we provide an increasing choice of e-enabled services to complement the high value-added services for which we are already widely recognised.