Competing to Win

Delivering Results in the Electronic World

With key technology components of the Market Reform programme now in place and a determination on the part of market leaders to drive up usage, there is a real opportunity for London to realise its goal of delivering world-class business processing and claims handling systems.

But while momentum has been building in the London Market, competitors in Bermuda, USA, Europe and Asia Pacific have also been investing in new trading platforms. These initiatives also have the advantage of being unhampered by the complex structures and legacy operations that London has struggled to reform. So, with the opportunity, comes the competitive challenge. And that challenge must be met against the background of a softening insurance and reinsurance cycle and the economic uncertainties faced by global markets in the wake of the credit crunch.

The key task facing operations, claims and IT specialists is to translate the market’s ambitions into tangible results that will deliver real value and commercial benefits for customers. This year’s conference will provide the opportunity to consider and debate the competitive landscape within a highly interactive format with insight and ideas being provided by a unique combination of industry leaders and expert guest speakers.

There will be a strong emphasis on the practical aspects of delivering strategies for success and the opportunity to learn from other industries that have faced similar challenges in adapting to technological change. The changes in the broking sector – from consolidation to the potential threats and opportunities from a new Lloyd’s Act – will be put under the spotlight. And there will be the opportunity to quiz market leaders on the next stages in the reform programme.

As always, the conference agenda will be topical, relevant, entertaining and innovative. This year the event will be paper free with all delegate communication and literature being delivered electronically. We will also be publishing the key messages from the interactive sessions as a set of objectives from the delegates to help steer the market’s future direction