Case studies

When Gatwick Airport was acquired by Global Infrastructure Partners, it inherited 140 IT legacy systems still owned and operated by BAA. This added a considerable degree of complexity to the business, representing a risk to airport operations and, consequently, the passenger experience.

As Gatwick’s Network Managed Services partner, Xchanging began creating a common infrastructure for the airport which will provide greater visibility and control over IT. As part of the airport's £1 billion investment in technology, this initiative will drive efficient operation and better service, and see inherited IT systems cut by half. The customer will gain:

• Managed service for wired and wireless networks across the airport
• Service to best practice standards (ITIL 3)
• Incident, problem and change management 24x7x365
• 6 engineers onsite as dedicated support