Telecommunications - Services

BUSINESS PROCESSING

We offer telecommunications organisations the opportunity to remove complexity across a full range of business processes. By unburdening themselves of back office functions which support their operation but are essentially peripheral to their vision and mission, we give these customers time and energy to focus on what they do best. The result is more flexibility and greater efficiency in the face of formidable challenges. A leading 4G player in the Asian telecoms market already trusts us to provide HR back office support and channel sales process lifecycle support. When required, we can also provide offshoring services which can deliver advantages including speed to market, back office transformation, on-demand business, improved customer service and cost optimisation.

Customers include: YTL Communications

TECHNOLOGY

We offer extensive technology capabilities across a variety of industry sectors. In telecoms specifically, we manage IT network services for one of the world’s largest telecommunications companies and support the IT delivering Malaysia’s first 4G network. We also design, build and run the software that supports a range of business processing solutions. We embed our intellectual property (IP) to create a solution faster and more cost-effectively than our customers can themselves. We can also provide customers with Total IT Outsourcing (ITO) solutions – a single point of supply for an end-to-end managed service.

Customers include: YTL Communications, Austar

PROCUREMENT

We are experts in supporting procurement professionals with services including sourcing, spend management, procure to pay (P2P), system management and software solutions. We actively engage with the procurement community across industry sectors and look to provide thought leadership and develop strategies for creating added value procurement.