Automotive

Automotive

The global automotive industry is accelerating towards growth, with emerging markets expected to contribute a significant share in global sales as demand from developed markets peak. Mckinsey has predicted that the share of emerging markets in global automotive sales will rise from 50% in 2012 to 60% by 2020.

At Xchanging, we leverage our domain expertise and industry leading bespoke offerings, to help leading automotive companies be agile and respond to shifting market dynamics. We help achieve this, by facilitating global supply chain optimisation and improving collaboration between business units (spread geographically), suppliers and dealers.

For more than a decade, Xchanging has been powering global automotive brands with a range of domain specific solutions and services across Technology (such as Product Development, Product Lifecycle Management and Engineering Simulation Analysis), Connected Cars, Business Processing, and Procurement.

Our industry leading solutions help address engineering challenges in the new product development process, optimise working capital management, and improve speed of delivery.

BUSINESS PROCESSING

Globally, a large number of automotive companies are turning to outsourcing to manage rising operational costs, as they expand operations to newer markets.

At Xchanging, we leverage our technology-enabled business processing services and best-in-class process excellence methodologies, to transform your middle and back office processes; thus enabling you realise optimised cost control, reduced risk, strengthened collaboration and increased agility.

With our advanced and cost-effective global delivery model—spread across delivery centres in the UK, India, Singapore and Malaysia—we not only provide access to cost-effective talent but also help you go-to-market faster.

We deploy our deep domain expertise and insights into the specific challenges of your business environment, and partner with you to deliver the best-fit solution.

ANALYTICS

Challenged with changing demographics and customers demanding personalised products and services; automotive companies are under pressure to understand customers’ expectations in order to respond better to the market requirements.

Xchanging’s Analytics offerings can help improve customer focus, and provide real time visibility into how well the market and competition are responding to new products.

We have leveraged our industry-specific expertise to build domain focused Analytics solutions, which can help you:

  • Realise Price, Product and Supply Chain Optimisation by helping you anticipate trends and changes in consumer preferences, technology and behaviour. We thus, help you plan for the future, and also manage logistics in order to deliver the right products at the right time to different customer groups
  • Drive Process Improvements by analysing data points across the shop floor and the larger ecosystem of service centres, dealers, call centres etc. Our analytics experts can help you achieve breakthroughs in automation, and business process improvements that impact the end-user directly
  • Design New Products by applying analytics on the data generated from sales registers, call centres, research, social media and other sources, to identify customer preferences

TECHNOLOGY

The product development teams of automotive companies are under increasing pressure to reduce development costs and shorten time-to-market.

At Xchanging, we draw on our extensive engineering expertise and Product Lifecycle Management (PLM) implementation experience, to help you reduce lengthy product lifecycles, and optimise operational and development costs.

To facilitate reduced time-to-market for new products, our experts enable the initial data conversion by applying Computer-aided Design (CAD) software to create 2D vehicle plans, drawings and blueprints.

We provide custom software development for automotive product design and testing, including CAD services and research and development for computer simulation. By applying Computer-aided Engineering (CAE) software or Computational Fluid Dynamics (CFD) technology, we move the product data to full 3D modeling applications for virtual testing, and simulation of the car. This helps save production costs, before initiating actual production.

You can leverage our deep domain experience, complemented by a proven record of providing innovative engineering solutions, to stay one step ahead of competition.

CONNECTED CARS

The global Connected Car market will be worth €39 billion in 2018, up from €13 billion in 2012, according to new forecasts from research firm SBD and the GSMA. Predictably, leading automakers are accelerating their focus in this area to race ahead of competition.

With our capability in next-gen technologies such as the Internet of Things (IoT), we support the adoption and implementation of intelligent technology for the Connected Car. Our vision is to enable intelligent sensor-driven conversations between value chain players in this ecosystem, and create business value as well as end-user convenience. We offer end-to-end services including software development, network management, data analysis, and present the results via an easy-to-use interface on various devices.  
 
With increasing government regulation of the automotive industry around Usage Based Insurance (UBI), intelligent emergency calling (eCall) and stolen vehicle tracking, there will only be more innovation from Xchanging in this area.

We are focused on helping make cars safer for drivers, passengers and every other road user, 24/7, 365 days a year, all over the world.

PROCUREMENT

Under increasing pressure to source quality products at the lowest cost, rising transportation charge, and shifting of the market and production to developing economies, the Chief Procurement Officers (CPOs) at leading automotive companies are turning to eSourcing and web-based collaborative tools for procurement.

Xchanging’s MM4—a Software-as-a-Service (SaaS) eSourcing solution—supports the entire sourcing lifecycle.

By combining MarketMaking (supplier and event management support), a state-of-the-art eSourcing suite, integrated company intelligence (to aid supplier discovery/profiling) and relevant market insight (commodity tracking to calibrate expectations and appropriate timing), the MM4 solution helps automotive procurement teams determine how to source, what to source, when to source and from whom to source.
 
As the third largest procurement outsourcing provider in the world, Xchanging’s category and procurement professionals help you realise savings, enforce policy compliance and achieve cost efficiency benefits. This allows you to focus on strategic activities that add value to the business, and create genuine competitive advantage.

Reach out to the Xchanging experts today to know more about how we can help you drive more efficient and technology-enabled operations across geographies.

Download the Automotive Brochure

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Case studies

Howden - Transforming manual tasks to gain agility and advantage
Insurance Software
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Howden - Transforming manual tasks to gain agility and advantage

Insurance Software

CHALLENGE

Howden was manually producing, printing and posting a vast number of client statements, which was a time consuming task. Howden’s management team also required more accurate and up-to-date reporting.

SOLUTION

  • eStatements enables Howden to automate the preparation and distribution of client statements.
  • SID Reporting Tool provides the ability for Howden to extract critical information from a central SQL database, and produce tailored reporting for its management team.

RESULTS

  • People without an IT technical background can accurately access and provide up to date information as and when required.
  • eStatements has enabled Howden to save money on postage and stationery, whilst also reducing technician workload.
  • Push button, real-time data giving management teams a clear and accurate status update upon which to make decisions.

“We can see that Xuber is committed to keeping its product up to date and relevant, which is important to us.” 

Jackie Hobbs, Business Process & Systems Implementation Manage, Howden.

Global Insurance Broker - Making The Leap From ‘Good’ to ‘Great’
Managed Business Processes
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Global Insurance Broker - Making The Leap From ‘Good’ to ‘Great’

Managed Business Processes

CHALLENGE

To help a top global insurance broker make its next big leap: become the provider of choice for integrated employee benefit solutions and grow revenue by 50% within five years

SOLUTION

01 Enhance operational performance, optimise process efficiency, and instil a mindset of continuous improvement

02 Put to work our expertise in offshoring F&A processes including accounts payable, accounts receivable, general accounting, reconciliations, taxation, fixed asset accounting and reporting

03 Implement process improvements in a timely and effective way

RESULTS

1 Costs cut by 40% due to labour arbitrage

2 Quality up from 95% to 99.5%

Costs cut by
40%

Quality lifted to
99.5%

Gatwick Airport - Managing the network for the world's busiest single runway airport
Technology Services
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Gatwick Airport - Managing the network for the world's busiest single runway airport

Technology Services

CHALLENGE

Create a common IT infrastructure for Gatwick airport

SOLUTION

01 Provide a managed service for wired and wireless networks across the airport

02 Align this service to ITIL V3 standards

03 Deliver 24 x 7 x 4 monitoring of services, incident and problem management, and management of change

04 Install a dedicated onsite delivery team, including service management

05 Provision a Shared Network Operations Centre for remote monitoring and maintenance

06 Deploy Enterprise class monitoring tools

RESULTS

A secure, reliable, flexible and fast network (wired and wireless) was created

2  Reflecting the customer’s confidence, Xchanging was awarded a further contract to provide the airport’s End User Computing Services

3 The passenger experience has been transformed

“The wired and wireless network we now have in place is secure, reliable, flexible and fast to meet the  needs of the latest airport applications…”

IT Service Director Gatwick Airport

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